About Amanda Pleace

Office Manager & Client Experience Lead at Poopy Monster

Amanda Pleace serves as the Office Manager and Client Experience Lead at Poopy Monster. She plays a hands-on role in keeping daily operations organized, efficient, and people-focused. Amanda supports both clients and internal team members while helping the company grow in a structured and professional way.

She brings strong administrative skills, clear communication, and a calm leadership style to a fast-growing service business. Amanda focuses on systems, follow-through, and creating positive client experiences.

Education and Professional Background

Amanda studied at Southern New Hampshire University and Monroe Community College, where she built a strong foundation in organization, communication, and problem-solving. She also graduated from Arcadia High School in Rochester, New York.

Her education allows her to quickly understand new systems and improve workflows. She applies these skills daily to support operations and client care at Poopy Monster.

Experience Before Poopy Monster

Before joining Poopy Monster, Amanda worked as an Administrative Assistant at HUNT Real Estate in the Spencerport branch. She handled a wide range of responsibilities and consistently exceeded expectations.

Amanda supported agents, managed office tasks, and helped maintain high morale. She brought positivity to the workplace and helped create an organized, welcoming office environment. Her leadership showed through action, reliability, and attitude.

Role at Poopy Monster

At Poopy Monster, Amanda serves as a key point of contact for clients. She supports scheduling, internal coordination, and daily office operations. She also helps uphold the company’s standards for professionalism, communication, and care.

In addition, Amanda supports marketing efforts, social media coordination, community outreach, and local events. She helps strengthen the Poopy Monster brand and build strong connections within the community. Her energy, organization, and people-first mindset make her a trusted leader on the team.

Outside of Work

Outside of work, Amanda is a proud mom and a devoted dog mom to two pups. She is deeply family-oriented and values strong community connections. These values align closely with Poopy Monster’s mission to support busy families and pet owners.

As Poopy Monster continues to grow, Amanda remains a key leader and an important face of the brand.