Poopy Monster pet waste removal logo with smiling mascot holding broom

(585) 774-1888

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Privacy Policy

Effective Date: 01/05/2026

1. Introduction

Poopy Monster LLC (“Poopy Monster,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, services, and communications.

By using https://poopymonster.com or submitting information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Service address and property details

  • Pet information (such as number of pets, access notes, gate locations)

  • Billing and payment information (processed securely through third-party payment providers)

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction data

3. How We Use Your Information

We use your information to:

  • Provide pet waste removal and related services

  • Respond to quote requests and inquiries

  • Schedule services and communicate with you

  • Process payments

  • Send service updates, confirmations, and reminders

  • Send marketing or promotional communications

  • Improve our website, services, and customer experience

  • Comply with legal obligations

4. CRM, Marketing & Communications

By requesting a quote or contacting Poopy Monster, you consent to receive communications from us via:

  • Phone calls

  • Text messages (SMS)

  • Email

These communications may include service confirmations, follow-ups, reminders, promotions, or marketing messages.

You may opt out of marketing communications at any time by:

  • Replying “STOP” to SMS messages

  • Clicking the unsubscribe link in emails

  • Contacting us directly

5. Sharing Information with Third Parties

Poopy Monster LLC does not sell your personal information.

We may share your information with trusted third-party service providers, including:

  • CRM platforms

  • Payment processors

  • Email and SMS communication services

  • Marketing and advertising platforms

  • Website hosting providers

These providers are authorized to use your information only as necessary to provide services to Poopy Monster and are required to maintain confidentiality.

We may also disclose information when required by law or to protect our rights, property, or safety.

6. Advertising & Analytics

We may use third-party advertising platforms (such as Google or social media platforms) to market our services. These platforms may use cookies or similar technologies to display ads based on your interaction with our website.

You may adjust your browser settings to manage cookies or opt out of certain advertising features through applicable platform settings.

7. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve functionality

  • Remember preferences

  • Analyze website traffic

You can choose to disable cookies through your browser, though some website features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain records

  • Comply with legal obligations

  • Resolve disputes

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccuracies

  • Request deletion of your data (subject to legal or operational requirements)

Requests can be submitted by contacting us using the information below.

11. Children’s Privacy

Poopy Monster LLC does not knowingly collect personal information from children under the age of 13.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

13. Contact Information

Poopy Monster LLC
Website: https://poopymonster.com
Phone: 585-774-1888
Email: Info@PoopyMonster.com