About Crystal Platten

With her upbeat personality and genuine love for animals, Crystal Platten brings heart, care, and dependability to every visit with Poopy Monster. A proud mom of three girls, two dogs, and one cat, Crystal understands that pets are family — and that families deserve a clean, worry-free yard to enjoy together.

A graduate of SUNY Oswego with a focus in Business Management and Customer Relations, Crystal has spent more than a decade excelling in customer care and leadership. Her attention to detail and commitment to doing the job right the first time have helped her teams achieve an impressive 99% customer satisfaction rate.

Crystal believes that every customer’s property deserves the same level of respect and care she gives her own home. Whether she’s coordinating schedules, supporting our field crews, or checking in with customers, her mission is simple: to make life a little easier for busy families — and a lot happier for their pets.

As a longtime family friend and trusted professional, Crystal shares Daniel Powell’s commitment to quality, integrity, and reliability. Her warm approach, professionalism, and dedication make her an essential part of the Poopy Monster family.

Born and raised in the Finger Lakes, Crystal remains an active part of the Canandaigua community. She believes that no yard — or day — is truly complete until both the pets and their people can enjoy it together.